Policies & Rules

Kidzeum of Health and Science Rules and Policies

The Kidzeum of Health and Science is designed to be enjoyed by families with young children. Exhibits and educational content are planned to be appropriate for children 12 and younger. The following rules and policies have been developed and are enforced to ensure the safety and enjoyment of all our guests.

Security Policy

At Kidzeum, parents/caregivers are responsible for supervising their children at all times. You are your child’s best advocate for staying safe.

To assist parents/caregivers in keeping children safe while exploring the Museum, we have several security measures in place.

1. Security cameras record everyone entering and leaving through the exterior doors, as well as moving about the Museum.

2. Museum staff members are in radio communication with one another at all times. When children and parents/caregivers become separated there are standard procedures that are immediately put into effect to reunite guests quickly and efficiently. These procedures have been proven effective on a daily basis. All staff members are available to help reunite parties. Our admissions desk, or the second and third floors by the elevators, are good places to start if a child or adult/caregiver has been separated from their party.

3. Adults are not permitted to enter the Museum exhibits without children. Kidzeum is happy to provide unaccompanied adults with a brief staff-guided tour, when staff are available. We recommend calling ahead to make an appointment. Adults joining family and friends already inside Kidzeum must either have a pre-purchased ticket or call the rest of their party already inside to meet them at the front desk after purchasing a ticket.

4. Children under 18 are not permitted to enter the Museum or remain in the Museum without adult supervision. Adults are classified as anyone 18 and older. The Museum asks that adults stay with children at all times.

5. Adult Supervision/Chaperones

We require a 1:5 (Adult: Children) ratio on our exhibit floor. Children must be supervised at all times. No security can take the place of adult supervision. Please have fun with, and supervise, your children.

Sick Child Policy

Children with an elevated temperature, an illness that may be contagious (such as pink eye or flu), or who are too sick to go to school, are asked to not visit the Museum to protect the health of our guests.

Food Policy

Families are welcome to bring snacks, beverages and sack lunches. Lunch tables are located in our lunchroom and are available on a first come, first served basis. 

Shoe Policy

Shoes must be worn at all times.

Balloons

Due to our high ceilings, balloons are not permitted inside the building.

Attire

Guests are required to wear proper attire, including tops, bottoms and shoes that are appropriate for a family facility.

Guns / Weapons

For the safety of all our visitors, the Museum does not permit guns/weapons of any kind inside the building. Uniformed police officers are the exception.

Smoking

The Museum is a non-smoking facility, including e-cigarettes. Smoking can occur 15 feet away from any of our entrances.

Photos & Video

Taking photos of your family is allowed, but we ask that you do not capture other families and children in your photos. At times, the Museum has media and photographers on the exhibit floor. By entering our facility you have consented to having the Museum use your image for marketing purposes. If you wish to not be photographed you must notify staff immediately upon entering. Security cameras and electronic access control are in place at all times.

Dogs/Pets

Service dogs are permitted into the building and must be properly marked.

Business Visitors

Business visitors must check in with visitor services staff at the front desk. A staff member will come greet you.

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KIDZEUM OF HEALTH AND SCIENCE 412 E. Adams St, Springfield, Illinois 62701